5z7 Terms and Conditions

1 General Terms

These terms and conditions ("Terms") form a legal agreement between 5z7 ("we", "our", "platform") and its user ("you", "user"). 5z7 is an online gaming and betting platform that provides services for players in Bangladesh.

These terms are written in Bengali and apply to Bangladeshi players. By using this platform, you acknowledge the following:

• You have read and fully understood these terms.
• You agree to comply with all rules.
• You are at least 21 years of age.
• You are using this platform voluntarily and at your own responsibility.

5z7 reserves the right to change these terms at any time. Continued use of the platform after any changes means you have accepted the updated terms.

2 Account Registration

To open an account on 5z7, you must provide accurate and complete information. Each individual may operate only one account. Multiple accounts by the same person are prohibited, and if detected, both accounts will be closed.

Registration requirements:

• You must provide your correct name, date of birth, and contact details.
• A valid mobile number or email address is required.
• Identity verification (KYC) may need to be completed.
• It is entirely the user's responsibility to keep their account password confidential.
• Any changes to account details must be reported to us immediately.

If you notice any unauthorized access or suspicious activity on your account, you must inform our support team immediately.

3 Age Restrictions

5z7 strictly prohibits the registration of underage users. We may request a national identity card or other government-issued document for age verification if needed. Providing false information about age will result in account cancellation and deposited funds may be forfeited.

If you are aware that someone you know who is underage is using this platform, please notify our support team.

4 Deposits and Withdrawals

All financial transactions on 5z7 are conducted in Bangladeshi Taka (BDT). Our supported payment methods are: bKash, Nagad, Rocket, and Upay.

Deposit conditions:

• Deposits must be made only from a payment method registered in your own name.
• Deposits from third-party accounts are prohibited.
• If a transaction fails due to a technical issue, please contact our support team.

Withdrawal conditions:

• Identity verification must be completed before submitting a withdrawal request.
• Withdrawals cannot be made before the wagering requirements of any active bonus have been met.
• Withdrawals are generally completed within 1 hour, but delays may occur due to the verification process.
• 5z7 reserves the right to hold withdrawals in cases of suspicious transactions.

5 Bonuses and Promotions

5z7 offers various types of bonuses and promotions. Each bonus has its own terms and conditions that will apply at the time of claiming.

Welcome bonus:

General bonus terms:

• To withdraw bonus funds, the specified wagering requirements must be met.
• Each user may take advantage of a bonus offer only once.
• Claiming bonuses through multiple accounts is strictly prohibited.
• 5z7 reserves the right to change or cancel any bonus program at any time.
• If bonus abuse is suspected, the account will be reviewed and the bonus may be cancelled.

VIP Program:

The 5z7 VIP program has three tiers. You can advance to higher tiers through regular play:

• Bronze: Weekly cashback up to 0.5%.
• Silver: Weekly cashback up to 1.0%.
• Gold: Weekly cashback up to 1.5%.

6 Fair Play Policy

5z7 is committed to ensuring a fair and transparent gaming environment. All games on our platform are operated through Random Number Generator (RNG) technology, which ensures fair outcomes.

• Each game result is entirely independent and unpredictable.
• No game outcome is predetermined.
• 5z7 reserves the right to correct any unintentional errors caused by software faults.
• Winnings received due to a technical error are not valid and will be reversed.

7 Prohibited Activities

The following activities are strictly prohibited on 5z7, and if detected, the account will be closed:

• Operating multiple accounts.
• Using false identity information.
• Bonus abuse or bonus arbitrage.
• Use of automated software, bots, or scripts.
• Unauthorized access to another user's account.
• Using the platform for money laundering.
• Conducting transactions in the name of a third party.
• Attempting to exploit technical vulnerabilities of the platform.

8 Account Suspension

5z7 reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of any clause of these terms.
• Evidence of fraudulent activity.
• Failure to complete identity verification.
• Prolonged inactivity.
• At the user's own request.

Where possible, the user will be notified before the account is closed. However, in cases of serious violations, the account may be closed without prior notice.

If you wish to close your account yourself, please contact the support team. Any remaining valid balance may be withdrawn before the account is closed.

9 Responsible Gaming

5z7 is committed to responsible gaming. We believe gaming is for entertainment, not addiction.

What we do to protect you:

• Option to set deposit limits.
• Self-exclusion option.
• 24/7 support in Bengali.
• System for identifying problematic gaming behavior.

If you feel that you or someone you know is experiencing a gaming addiction problem, please contact our support team immediately.

10 Privacy and Security

5z7 gives the highest importance to protecting your personal information. We use SSL encryption technology to keep all your data and transactions secure.

• Your personal information will not be shared with third parties.
• Our servers are secure and encrypted.
• Use a strong password to keep your account secure.
• Do not share your login details with anyone.

11 Intellectual Property & Copyright

All content, designs, logos, software, and other materials on the 5z7 platform are the intellectual property of 5z7. These terms grant you permission to use the platform, but do not transfer ownership.

• Copying, modifying, or redistributing any part of the platform is prohibited.
• Platform content may not be used for commercial purposes.
• Unauthorized use of 5z7's trademarks or brand name is prohibited.

12 Limitation of Liability

5z7 bears no responsibility for the following:

• Financial losses arising from a user's gaming activity.
• Games ending mid-session due to internet disconnection.
• Unauthorized access to an account caused by user negligence.
• Delayed transactions caused by third-party payment providers.
• Service disruptions caused by Force Majeure events.

We always strive to maintain the highest standards on our platform, however temporary issues may occur due to technical reasons. In such cases, we commit to resolving them as quickly as possible.

13 Changes to Terms

5z7 reserves the right to modify these terms and conditions at any time. For significant changes, we will endeavor to notify users in advance.

• If you continue to use the platform after any changes to the terms, you will be considered to have accepted the new terms.
• Visit this page regularly to stay informed about the latest terms and conditions.
• If you do not agree to the updated terms, the option to close your account will remain available.

14 Contact & Support

If you have any questions or complaints regarding these terms and conditions, please contact our support team:

Our support team is available in Bengali seven days a week, twenty-four hours a day. For a quick resolution to any issue, please reach out via live chat.